What to Expect at Comfort Care Dental
Welcome to Comfort Care Dental! You’ll find that our warm and friendly environment is the ideal place to experience exceptional dentistry and achieve optimal oral health.
Your First Visit
From the moment you call Comfort Care Dental, our friendly team will gather as much information as possible to book the appropriate time you need. When you arrive, you’ll be greeted warmly greeted at reception and given a Medical History Form to complete. It is very important to complete the form as thorough as possible, as it gather important information, allowing us to best manage your wellbeing. Please bring any list of medications you are taking.
Your Dental Nurse will then greet you and show you into one of our dental surgeries, introducing you to the Dentist where you will have a discussion about any concerns or requirements you have, With the aid of x-rays and intra-oral photographs, and after the Dentist has completed a thorough examination of your teeth, they will then sit down with you and discuss their findings and the alternative treatment options, helping you to make the best decision suitable for you.
After the treatment, the receptionist will then arrange an appointment, around the time that best suits you. A detailed treatment plan will be provided with the full costings, and depending on the Health insurer, we are able to perform electronic quotes to determine your “out of pocket” expense.
All patients attending a Hygiene appointment will receive a complementary hygiene bag including toothbrush/paste, dental floss, mouth rinse and some oral hygiene information. This bag is perfect for people who like to travel.
What Should I Bring?
Comfort Care Dental is a preferred provider with many Health Funds and it’s important that each patient bring their current health insurance card with them to each appointment. This allows us to be able to claim on your behalf directly with the Health Fund at the time of your appointment.
Are You in Discomfort?
It is extremely important to get in touch with us immediately if you are experiencing a lot of discomfort or pain. Delays getting your teeth assessed can potentially lead to treatment becoming more extensive and limited by being left untreated, and in some cases can have a big impact on your general wellbeing.
We take this seriously and focus on having your situation assessed as soon as possible. Our aim is to book all patients appointments in by your desired time and will offer our standby list as an option should those times not be immediately available.
We Help You Feel Comfortable
A lot of people are often embarrassed to admit that they are anxious to admit that they are anxious about attending the Dentist, often putting off necessary treatment. We are more than happy to discuss this situation with our patients as we feel it is important to understand your cause of the anxiety, so that we can work with you to ensure your visit is as comfortable as possible.
We offer different forms of sedation for those who struggle with procedures, and feel that ensuring patients are aware of what is involved in their appointments can help ease anxiety.
Your comfort is is of upmost importance to us and is monitored through all your Dental appointments.
We are Preferred Providers with HBF, Medibank Private, NIB, HCF, CBHS and Smile with Hicaps on-site claiming. We also happily see children registered on the Children Dental Benefit Scheme and General Treatment Authority through the Government Dental.
We are delighted to offer our patients a personalised payment plan for implants and any cosmetic work with Mysmile plan. it offers 0%interest for upto 15 months.
We now offer AfterPay, a convenient payment method that allows you to split your payment over four installments. Click here to learn more.
We accept cash, debit and credit card and Exidebit payment plans for those needing a helping hand to afford their treatment.
We are preferred providers for the following health funds. As a preferred provider you will be entitled to the maximum allowable benefit from your health fund for all services at our practice.